Last Updated: November 18, 2024
NovoDerma, Inc. values its customers and respects your privacy. This privacy policy ("Policy") describes the personal information we collect about you, why we collect it, how we use and protect it, and when we share it with third parties. By providing your personal information to NovoDerma, Inc. or using our Website, you are consenting to the manner in which we collect, use, disclose, protect, and otherwise manage that information.
We may collect personal information from you, such as your name, email address, postal address, phone number, or credit card number when you visit our Website (www.novoderma.com), place an order with us, save your information with us online, contact us with a question or concern, or participate in a contest, promotion, or survey. We also maintain a record of the purchases you make online or by phone. We do not store or share credit card information.
We allow third parties to provide analytics services and serve advertisements on our behalf and on behalf of others across the web and in mobile applications. These third parties may use cookies, web beacons, and other technologies to collect information about your use of our website and other websites, including your IP address, web browser, mobile network information, pages viewed, time spent on pages, links clicked, and conversion information. This information may be used by us and these third parties to analyze and track data, determine the popularity of certain content, deliver advertising targeted to your interests on other websites and online services, and better understand your online activity. For more information about interest-based ads, or to opt out of having your web browsing information used in this way, please visit www.aboutads.info/choices.
We may also work with third parties to serve ads to you on our behalf or on behalf of other advertisers on third-party platforms (such as Facebook or Google). As part of these ad campaigns, we or third-party platforms may convert information about you, such as your email address and phone number, into a unique value that can be matched with a user account on these platforms to allow us and others to serve you advertising that is customized to your interests.
Third Party Pixels and Cookies: Notwithstanding anything else in this policy, we and/or our partners may use pixels and pixel tags, and place, read or use cookies to collect information from your device and/or Internet browser. These cookies do not contain personally identifiable information; however, it may be possible for our third-party business partners to combine it with other information in order to identify your email address or other personally identifiable information about you. Visitors can also express their choices for display advertising through the Digital Advertising Alliance opt-out platform or the Network Advertising Initiative opt-out platform.
We may use your personal information in the following ways:
We are based in the United States and the information we collect is governed by U.S. law. By accessing or using our websites or otherwise providing information to us, you consent to the processing and transfer of information in and to the U.S. and other countries.
We may share your personal information in the following ways:
We may share your information with third parties including our agents, service providers, and consultants as needed for them to provide business-related services to us. Such third parties may manage our customer information and perform services on our behalf, such as website hosting, payment processing, order fulfillment, fraud monitoring, identity verification, processing credit card payments, email or mail delivery and administration, promotion fulfillment, surveys or data analysis, etc. We ask third parties with whom we share your information to confirm that their privacy practices are consistent with ours and applicable law.
We may share your information or combine your information with publicly available information when we team up with other promotional partners to jointly offer or provide products, services, contests, or promotions to our customers, or otherwise to enhance and personalize your shopping experience.
We may work with third-party companies that use their tracking technologies (including cookies and pixel tags) on our Website in order to provide tailored advertisements on our behalf.
From time to time, we may share, exchange and/or cross-reference our postal mailing list with selected providers of goods and services that may be of interest to you. If you prefer not to receive mailings from these providers, you can notify us at any time by contacting us at reishazang@novothera.com.
We may share your information to comply with laws or regulations or in response to a valid subpoena, order, or government request, or to protect your rights, the rights of NovoDerma, Inc. and others.
If you no longer wish to receive emails from NovoDerma, Inc., please click the unsubscribe link included in the footer of all our emails. Please note that even if you opt out of receiving promotional communications, we may continue to send you non-promotional emails, such as those about your account or orders you have placed.
By signing up via text, you agree to receive recurring automated promotional and personalized marketing text messages from NovoDerma, Inc. at the cell number used when signing up. Consent is not a condition of any purchase. Reply HELP for help and STOP to cancel. Message frequency varies. Message and data rates may apply.
California law permits residents of California to request certain details about how their information is shared with third parties for direct marketing purposes. We permit California residents to opt out of having their information shared with third parties for direct marketing purposes. Please contact us in order to:
Do Not Track is a privacy preference that users can set in their web browsers. If you enable Do Not Track, the browser may send a message to websites requesting them not to track the user. If you do so, we will not use information about your web viewing activities to tailor your online experience on our Website. For information about Do Not Track, please visit: www.allaboutdnt.org.
Sometimes we share information or link to other websites that we think our customers may be interested in. NovoDerma, Inc. is not responsible for these sites. Please make sure that you carefully check out these sites and their individual privacy policies.
We may use third-party advertising companies to place NovoDerma, Inc. ads on third party sites that link back to our Website. Please note that these companies may use information about your visit to our Website in order to provide advertisements about goods and services that may be of interest to you. For more information about this practice and your choices, please visit networkadvertising.org.
We use "cookies," which are small data files that are stored on your computer's hard drive when you visit a website or app. Cookies enable you to shop on our Website and may be used in a variety of ways to enhance or personalize your online browsing and shopping experience. For example, we may use cookies to enable you to use certain Website features, remember the items in your shopping cart, store your preferences, recognize you when you return to our Website, track your orders, and monitor and maintain information about your use of our Website.
We use "pixel tags" (also called "web beacons" or "clear gifs"), which are tiny graphic images, on our Website and in our emails. Pixel tags help us analyze our customers' online behavior and measure the effectiveness of our marketing programs. We work with service providers that help us track, collect, and analyze this information. Pixel tags and cookies in our emails may be used to track your interactions with those messages, such as when you receive, open, or click a link in an email message from us.
We take precautions, including the use of encryption technologies and authentication tools, to protect the security of your personal information and to provide you with a safe and convenient shopping experience. We have in place certain physical, electronic, contractual, and managerial safeguards to protect the security and privacy of your personal information.
When you enter your personal information on our Website, we use Secure Sockets Layer (SSL) technology to protect your information as it is transmitted to us. If you have concerns about online security, please feel free to email us at reishazang@novothera.com.
Our Website is intended for use only by residents of the United States. If you are a citizen of the European Economic Area (EEA) or other jurisdiction outside of the U.S., please note that in order to provide our Website, products, and services to you, we may send and store your personal information outside of the EEA, including to the U.S. By using and accessing our Website, users who reside or are located in countries outside of the United States agree and consent to the transfer to and processing of personal information on servers located outside of the country where they reside.
Our Website uses cookies to help keep track of items you put into your shopping cart including when you have abandoned your cart and this information is used to determine when to send cart reminder messages to you via SMS.
To the extent we share your data with third-parties as explained in this Privacy Policy, the same does not include text messaging originator opt-in data and consent; this information will not be shared with any third parties.
For questions about our Privacy Policy, to make choices about receiving promotional communications, to update your personal information, or to place an order, you can contact NovoDerma, Inc. by email or postal mail: